Log Home dream... turns into nightmare...
turns into a new vision!

by Carrie Knoblett
(Williamsport, Indiana)

Starting our dream home


My husband and I had wanted to build our Dream Log home for the last 10 years. We had found a design/plan that we liked and modified into our perfect home through Amerlink - In The Woods
log home construction
Log homes in North Carolina.

We researched the company and found only good reviews about them so we started our construction loan 7/25/08 and made a down payment of $30,000+ for all the materials ($27,592.00) and also included $2,417.80 as a deposit for the construction labor costs.

The materials were to be delivered on 9/10/08 at which time we would pay the remaining scheduled payments for the labor as it was completed to be weathertite. Then we would have our own local carpenters finish the home.

Getting concerned

September 10th came and went, we contacted Amerlink concerning the delivery timeline for the materials and were told that there was a slight problem with the vendors, but that we would be back on schedule soon.

bay window in log home
We contacted Amerlink at least 2 times each week thereafter inquiring about our home/materials.

Meanwhile we had already completed the construction of the walkout basement and were ready for the construction of our home to begin before any bad winter weather was to set in here in Indiana.

We were continually told that our materials would be arriving the next week and would be starting our construction A.S.A.P. This continued until we started seeing complaints on the internet from other Amerlink customers awaiting their materials as well.

We were able to speak with a rep from Amerlink for the last time on 12/3/08 and he said for us not to worry that the company had the finances available for our material order and that he would have a definite answer for us regarding our delivery date on the next Monday 12/8/08.

Of course when we called back on 12/8/08 we were told that our rep was no longer employed there and we received a voice message on our home answering machine stating that Amerlink had closed their doors and that no one would be available to help us.

From bad to worse

log home construction
We learned on-line that the company had closed all entities and released all of their employees. We called every day from 12/8/08 - 12/17/08 and was told that we could only leave a message with the president of the company John Barth, so we had left several messages to have him return our calls to no avail... He has not contacted us at all.

Per our signed agreement with Amerlink, they were to have contacted us in writing if our materials were not going to be shipped according the delivery time given to us and that we would be entitled to a full refund otherwise.

Double mortgage

We never received anything in writing from Amerlink only told lies over the phone every time we contacted them. It was wintertime, our basement was sitting out in the exposed weather and our construction was at a stand still. Meanwhile we were paying an extra $560 a month to cover the interest payments on our construction loan, with only a set of blue prints to show for our money, that's on top of our current mortgage that we would not have now if our home had been completed as promised.

As of April 21, 2009 we are now paying $790 extra per month and the only documentation that we have received is a few notices that Amerlink had filed for chapter 11 bankruptcy in February 2009 and that we now are required to send in proof of the $30,000+ owed to us.

Back to square one

log home construction
To fulfill our construction loan guidelines we contacted a separate log supplier (Wholesale Log Homes) and the window distributor (Built Best) that was to be used by Amerlink and paid for all the materials in full again as well as hired the crew leader to build our home.

We began construction on our own in Jan. 2009.

Due to the set back it is now 8 months later and we are still paying for two homes -- the one we reside in and our new log home under construction -- trying to complete the log home so that we can finally move in and sell our present one, meanwhile working with a budget that has a $30,000 deficit.

We were contacted last week by our previous rep at Amerlink, stating that the company had received a substantial loan and wanted to know if we were ready to receive the materials and start construction on our home. I could not believe that they actually thought that we were just going to give up and not start construction ourselves, since they had been 8+ months late in satisfying our contract.

We just want our deposit returned in full to us so that we can finish our Dream home as originally planned.

We have not heard anything from Amerlink or the bankruptcy court in N.C. regarding our deposit refund and can only hope and pray that they will do the right thing in the end.

Making sacrifices

Due to the $30,000 deficit in our budget, I will probably have to give up several finishing touches that I had planned for our home like the beautiful Australian Cypress and Brazilian Koa flooring, Copper sinks, old fashioned pull chain toilet in the master bath and the log style pool table in the game room for my husband.

We will try to keep these by completing more of the labor ourselves though, this is our one and only Dream home and we want to complete it as close to our vision as possible.

On a positive note, we are continuing to complete the home ourselves, the house is weathertite and the basement and upstairs walls are ready for
log home construction
drywall, we've completed running the electrical and I've been making my own faux stones for the front basement, retaining walls and fireplace.

They are turning out beautifully, and really not hard to make at all.

On the home stretch!

We hope to be finished & moved in by July/Aug. 2009. Our Dream Log home has definitely been an experience so far, but it is coming together beautifully and we have loved helping in the process.

Keep your fingers crossed for us... hopefully we will get our deposit back and everything will work out in the end. I have a few pics now and will forward finished pics later this year.

Our best to all of you,

Sincerely,

Michael & Carrie Knoblett
Williamsport, Indiana

Comments for
Log Home dream... turns into nightmare...
turns into a new vision!

Click here to add your own comments

Wishing you all the best
by: Kim

That's an incredible horror story. Congratulations for persevering. I look forward to learning about the completion of your dream home and seeing the final outcome!

Well Bless your Hearts!
by: Greta

I hope all goes well for you. You can add the beautiful touches later when you get the money back from this company. They seem to be trying to get it together. Keep the faith! Living in the woods is worth it!

Wow!
by: Anonymous

That's quite the story. Good for you for not giving up on your dream. I hope you get you $ back.

I'm interested in hearing more about making your own "stones"!

Way to Go!!! Illegitimi non carborundum! (don't let the B*****ds get you down!)
by: Chris

Congrats on your beautiful dream home - my husband & I also talked to Amerlink about purchasing our "dream home" from them around the same time as you were apparently dealing with them. Lucky for us we got a bad feel from the way the quote kept changing and we never signed or put any money down.

I salute you both on your perseverance and wish you the best of luck selling your current home and many many years of happiness in your new log home!

Thank you!
by: Brandon

My wife and I have been wanting to build a log home in the mountains of NC. Your nightmare has been eye opening for us...

We hope everything works out and you enjoy your new log home this year.

AmeriLink got a loan???
by: Rick

Thank you for your story, mine is similar although I did actually receive my logs, siding and roof joists (Intent to file a Mechanics Liens was received) last October, but no additional dimensional lumber for framing etc. I have spent thousands of dollars on the dimensional lumber and would love to get a refund. I seriously doubt any money will be coming out of bankruptcy although I did get a call from Tom Slocum a few months ago suggesting they wanted to make us whole (Pretty sure he is now gone too). Who called you from AmeriLink, can't imagine anyone will return a call.

Many thanks,

Rick

Caveat Emptor... Buyer Beware!
by: Anonymous

As much as we all want to trust people... especially those we think we have a good relationship with... this is a good lesson for all of us: Buyer beware!

One just can't be too careful when it comes to business relationships. A handshake is all well and good, but it means diddly-squat if it ends up in court or before a mediator!

A contract, drawn up by a competent lawyer, and properly signed and witnessed is an absolute necessity. At least that gives you a fighting chance. Not that it will help in the case of a company going under. But if there is any chance of recovering some of the money, you'll need that contract!

Good luck!

Amerlink - the worst
by:

I'm sorry to hear about your sad experience. Amerlink had a reputation second none as being the log home manufacturer one never wanted to deal with. I had 2 Real Log Home customers over the years that were "stiffed" by that company. I can't imagine Amerlink having one customer that would hold them in high regard. Good luck.

Log Homes
by: Betty

I recently came across your blog and have been reading along. I thought I would leave my first comment. I don't know what to say except that I have enjoyed reading. Nice blog. I will keep visiting this blog very often.

Betty


Bless your hearts. Hope you get your money refunded.
by: Charles

I just wanted to let you know that I feel bad for your situation. I have been in the log home industry for the past twenty years as everything from a dealer to a contractor.

This must have been devastating for you and your family.I commend you for continuing on with your Dream! Tenacity always pays off.

Looks as though the home was coming along nicely when you took those photos.It would be great to hear how you are coming along now.

Nothing can compete with a Rustic Lifestyle and Country Living! It is just awesome.

Amerlink ok in my book
by: ian

All i can say about Amelink
Is that i found them to fair to deal with
I was appointed their Australian representative at the time
And also gave me a go when other would not as i have a disability
Regards
Ian
Hervey Bay Queensland Australia

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